Privacy Policy

This Privacy Policy explains how Sunnyvale Tow Truck ("we," "us," or "the site") handles information when you visit https://sunnyvaletowtruck.com or contact us for towing and roadside help. By using the site or calling the number listed, you agree to the practices described here.

How this service works

Sunnyvale Tow Truck is a free service that helps drivers in Sunnyvale, CA and the surrounding South Bay connect with local, independent service providers for towing and roadside assistance. When you call or submit a request, your information may be shared with an independent service provider so they can respond and provide the help you asked for. The providers are independent and are not employed by Sunnyvale Tow Truck.

Information we collect

• Information you provide. When you call or email, you may share your name, phone number, location, vehicle details, and a description of the help you need.
• Automatic information. Like most websites, our host may log standard technical data such as your IP address, browser type, device, and the pages you view, often through cookies or similar technologies.

How we use information

We use the information to respond to your request, connect you with an appropriate independent service provider, improve the site, and meet legal obligations. Calls may be recorded or monitored for quality and routing purposes.

How information is shared

We share the details of your request with the independent service provider who will assist you. We may also share information with vendors that help operate the site, and when required by law. We do not sell your personal information.

Cookies

The site may use cookies and similar technologies to keep the site working, understand how it is used, and measure performance. You can control cookies through your browser settings, though some features may not work as well if you disable them.

Your choices

You can choose not to provide certain information, though that may limit our ability to help you. You may also contact us to ask about the information associated with your request. California residents may have additional rights regarding their personal information under state law.

Third-party links

The site may link to other websites, such as state agencies, that we do not control. Their privacy practices are their own, and we encourage you to review them.

Changes to this policy

We may update this policy from time to time. Changes take effect when posted on this page.

Contact

Questions about this policy can be sent to dispatch@sunnyvaletowtruck.com or by calling (408) 333-3214.